Same officer, same phone,
twenty-three very different scopes of work
The job barely changes between a distribution centre and a branch lobby. What changes is what the contract says you must be able to show — one property type at a time.
By the third or fourth account, most guarding companies hit the same surprise: the procedures that worked at the first site do not transfer to the second. Not because the officers differ, but because each property has its own definition of an emergency. A badly parked vehicle is a shrug at a warehouse gate and a written incident on a hospital ambulance ramp. A propped door means nothing in an office tower at noon and an entire report at a bank branch at closing.
In practice only four variables move. Access: whether the site takes anonymous public or people whose names are on a list. The tour: what gets walked, how often, and whether there are areas where a phone has no data. The reporting threshold: the point at which an officer writes something down, which causes the most internal disagreement. And the audience: who reads the paperwork and how closely.
None of that calls for a different product, only a different configuration. The verticals below are grouped by the operating pattern they share, which is why a construction site and a gated community end up in the same family.
Open to the public, with nobody on a list
Anonymous foot traffic all day. Most of what an officer handles is behaviour rather than intrusion, and the account judges the post on how it looks to a passing customer.
Lobbies, badges and a visitor log somebody audits
Fixed posts where most of the shift happens at a desk. What gets reviewed is the access record: who came in, where they went and who authorised it.
Sites that never close
Round-the-clock operations with restricted areas and relief that cannot fail. An uncovered post here is measured in exposure, not inconvenience.
Fences, gates and everything behind them
The property line is the product. Coverage is thin, distances are long, and the officer is frequently the only person on site.
Where somebody else wrote the protocol
The client arrives with their own manual, auditor and sometimes regulator. The argument is never what to guard, but how you evidence it was done as written.
Hospitality, worship, parking and industry
Properties where the officer is part of the guest, member or worker experience as much as the protection — and where each account has its own record the client will ask for.
Hotels and resorts
Lobby and floor coverage, guest incidents handled calmly, and a record the general manager can read.
Read the page →Apartment communities
Courtesy patrols, amenity rules and the reports a property management company expects every morning.
Read the page →Churches and houses of worship
Safety teams of volunteers and contracted officers, service-day posts and a discreet way to raise an alarm.
Read the page →Parking garages and lots
Level-by-level patrols, vehicle incidents with photos and plates, and proof the rounds were walked.
Read the page →Cannabis dispensaries
Post orders per position, verified rounds and a history the licensee can export when the regulator asks.
Read the page →Manufacturing plants
Gate logs with plates, pre-cleared contractors, perimeter rounds and fire watch on the same record.
Read the page →Twenty-three property types, one price. There is no vertical edition and no industry surcharge: 5 USD per user per month, a one-time 299,99 USD implementation fee and a 7-day trial, whatever you are guarding. What adapts to each contract is the configuration, and that is part of getting set up.
Also covered: critical sites and specialty venues
Data centers
Verified rounds of halls, yards and fence lines, plus visitor, escort and delivery logs the operator can hand to its auditors.
Read the page →Refineries and oil & gas
Searchable gate logs, verified perimeter and tank-farm patrols, fire watch tours and geofenced remote sites.
Read the page →Ports and maritime
Truck gate and escort logs, verified waterfront patrols and post orders that support an MTSA facility security plan.
Read the page →Utilities and critical infrastructure
Verified substation patrols, visitor and escort logs, geofenced remote posts and alarm signals in one queue.
Read the page →Car dealerships
Verified overnight patrols of every row, photo-backed theft and damage reports, and logs of after-hours car-carrier deliveries.
Read the page →Senior living
Verified night rounds of exterior and memory care doors, a searchable visitor log and incident reports for the director.
Read the page →Bars and nightclubs
Ejection and incident reports with photos, push-to-talk radio and a panic button for door and floor staff.
Read the page →Common questions
Is there a separate edition for each vertical?+
No. One platform, one price at 5 USD per user per month, whatever you guard. What differs between a hospital and a construction site is configuration: which posts exist, what the tour covers, which incident types an officer can file, and what the client sees. That work happens once during implementation and repeats in miniature with each new account.
We hold accounts across several of these. Do they get mixed together?+
No. Every client and site is set up separately with its own posts, routes and forms, and a portal shows an account only its own data. Very few guarding companies live on one property type, which is why your office sees the whole book while each client sees one slice.
Our vertical is not listed. Does that mean it is not supported?+
No, these twenty-three are the ones we are asked about most, not a closed catalogue. An airport, a stadium or a campus runs on the same components: posts, shifts, tours, reports and a client who wants visibility. Find the family above whose operating pattern looks closest to your scope of work — that is what determines the setup, not the label on the contract.
What actually changes from one contract type to another?+
Four, and they are worth settling before configuring anything. Who gets onto the property and under what control. What the tour covers and how often. Where the threshold for filing a report sits — a slip in a mall, a door held open for two minutes in a branch. And who receives the paperwork: a property manager, a volunteer board, a security director or an outside auditor.
Does this help during an RFP?+
It helps with the part of a bid that is hardest to write honestly. Most scopes of work ask how tours are verified, how incidents escalate and what reporting the client receives — easier answers when the records exist rather than being promised. We do not write bids and we claim no compliance certification: check your jurisdiction yourself.
We only have one guarded site. Is this worth it?+
It depends what hurts. On one site the gains are attendance and the log: knowing relief arrived and having what happened written somewhere searchable. Live maps and dispatch earn their keep once someone has to choose which site to drive to. Many companies start with their most contentious account rather than their largest.
Start with the account that argues most
Pick the property where the monthly call is hardest and set that one up first.