Who are your best officers?
Answer with data, not memory
Raises, promotions and the officer you send to your most demanding client are usually decided on impressions. CGuardPro calculates a performance score for each officer from what they actually did on shift, so the conversation starts from records.
Real product screenshots
Short answer
Security guard performance tracking scores each officer on measurable shift behavior. In CGuardPro every officer starts at 100 and loses points only on factors with evidence: punctuality, completed tours, acknowledged post orders, uniform and equipment checks, quiz and training results, and client ratings. Absences and late arrivals subtract, covering open shifts adds. The company sets the weight of each factor and can turn scoring off per company or per person.
At a glance
- Starting score
- 100 for everyone
- Factors
- Punctuality, tours, post orders, uniform, equipment, quiz, training, client rating
- Adjustments
- Absences and lateness subtract; covering shifts adds
- Weights
- Set by the company
- Applies to
- Officers and supervisors; can be disabled per person
Why evaluations feel unfair
Remembered, not measured
The last incident a manager heard about outweighs a year of clean shifts.
New hires look terrible
Averages over no data produce zeros for someone who started yesterday.
One weak area sinks everything
A score built from a single factor punishes an officer for the one thing you happened to measure.
How the score is built
Everyone starts at 100
A new officer is not penalized for having no history yet.
Deductions need evidence
Each factor can only subtract its share of the total, and a factor without data subtracts nothing.
Attendance counts
Absences and late arrivals reduce the score; covering open shifts raises it.
Your weights
Decide how much punctuality matters compared with tours or client ratings.
What it gives managers
- A comparable score for every officer and supervisor
- Each point traceable to the record behind it
- Fair to new hires from day one
- Weights adjusted to what your company values
- Visible to the officer in their own app
- Switchable off for the company or one person
Frequently asked questions
Why does everyone start at 100? +
So a lack of history does not look like poor performance. Points are only lost on factors where there is evidence.
Can officers see their score? +
Yes, in the guard app, so the score works as feedback rather than a hidden file.
Can I turn it off? +
Yes, for the whole company or for an individual officer or supervisor. A disabled score shows as not scored, never as zero.
Do client ratings count? +
Yes, client ratings are one of the factors, with the weight you choose.
See your team ranked by what they did
Book a demo and we walk through a real scorecard, factor by factor.