The client’s cameras,
inside your command center
Dispatchers juggle one viewer per DVR brand, one password per site. CGuardPro brings live video from the client’s cameras and recorders into the same web command center where your officers, alerts and incidents already are.
Real product screenshots
Short answer
Video surveillance integration lets a security company watch a client’s cameras from its own operations platform. CGuardPro plays live streams from IP cameras and DVR/NVR recorders that expose RTSP or ONVIF, directly in the browser. For sites on a private network that the cloud cannot reach, a small relay at the site sends the video outbound, so no port has to be opened.
At a glance
- Sources
- IP cameras and DVR/NVR recorders (RTSP, ONVIF)
- Playback
- Live, in the web browser
- Private networks
- Site relay pushes video outbound
- Where it lives
- Next to posts, alerts and incidents
Why video sits outside the operation today
One app per recorder brand
Each client has a different DVR, viewer and login. In an emergency, the dispatcher is hunting for credentials.
Video and incidents never meet
The officer reports a break-in in one system; the footage lives in another that nobody linked.
Remote sites are unreachable
Recorders behind a client’s router cannot be reached from the cloud without opening ports the client will not open.
How video comes in
Register the device
Add the camera or recorder to the client’s site with its stream address; common DVR path formats are handled.
Watch in the browser
Streams play live in the command center, with no plug-in and no vendor viewer.
Relay for private networks
When the recorder is on a private LAN, a relay at the site pushes the stream out to the platform.
Context next to the image
The feed sits next to the site’s officers, alerts and incidents, so a dispatcher sees both at once.
What dispatch gains
- Live camera view without switching applications
- Works with standard RTSP/ONVIF cameras and recorders
- No inbound ports opened on the client’s network
- Video organized by client and site, like everything else
- Faster verification when an alarm or panic comes in
Guides on this topic
Remote Guarding vs. On-Site Officers: Choosing Honestly
Remote guarding vs on-site officers: how deterrence, response time and cost really compare, and the hybrid model most client sites end up with.
Security Guards vs Remote Monitoring
Security guards vs remote monitoring: when a live guard is worth it and when a monitoring center is enough. How to choose and what response proof to demand.
AI Video Analytics and the Guard Force: An Honest Look
AI video analytics security: what detection is genuinely good at, the false-positive tax nobody budgets for, and why it changes what officers do.
Frequently asked questions
Which cameras are supported? +
IP cameras and DVR/NVR recorders that expose an RTSP stream, including ONVIF devices. Analog cameras work through the recorder they are connected to.
Does the client have to open ports on their router? +
No. For sites the cloud cannot reach, a relay at the site sends the video outbound to the platform.
Does CGuardPro record video? +
The integration is for live viewing. Recording stays on the client’s own recorder.
Is the picture quality limited? +
Quality and frame rate depend on the camera and recorder; the platform shows what the device delivers.
See your client’s cameras next to your officers
Book a demo and we connect a sample stream so you can see video and operations on one screen.