Get the operation
out of personal WhatsApp
Most security companies run on personal chat groups: officers, supervisors and clients mixed together, on personal phones, with no record the company owns. CGuardPro gives you a messaging inbox built for the operation, with separate spaces for your team and your clients.
Real product screenshots
Short answer
Team messaging for security companies is a chat system tied to the operation instead of personal phones. In CGuardPro the office can message officers and supervisors one-to-one or in groups by post, and clients have their own separate inbox. Officers and clients can start a conversation from their apps, attach photos and files, and every thread stays in the company’s records.
At a glance
- Operational inbox
- Officers, supervisors and groups by post
- Client inbox
- Separate, one-to-one with each client
- Started from
- Web app, guard app, supervisor app, client app
- Attachments
- Photos and files
The cost of running on personal chats
The company owns nothing
When a supervisor leaves, the conversation history with forty officers leaves on their phone.
Clients in the wrong group
One mistaken message in a mixed group and a client reads an internal complaint.
Messages without context
A chat thread does not know which post or shift it was about.
How messaging is organized
Two inboxes
Operational conversations and client conversations are separate pages, so they never mix.
Groups by post
Create a group for the officers of a post and message the whole team at once.
Anyone can start
Officers, supervisors and clients can open a conversation with the office from their apps.
Attachments included
Send photos and files in both directions.
What you gain
- Company-owned history of every conversation
- Clients and staff in separate spaces
- Push notifications to the right phone
- Group messages per post
- No personal numbers shared with clients
Frequently asked questions
Can clients see internal messages? +
No. Client conversations live in a separate inbox and clients only see their own threads.
Can officers message the office first? +
Yes. Officers and supervisors can start a conversation from their app; it lands in the office’s operational inbox.
Can I send a message to everyone? +
Yes. Group messages reach the officers of a post, and the office can also send push notices to the whole team.
Does this replace the radio? +
No. Messaging is for written conversations; push-to-talk radio is for voice in real time. Both are included.
Move the conversation onto your platform
Book a demo and see the operational and client inboxes side by side.