New Mexico security guard software
for patrol companies registered with RLD
CGuardPro is security guard management software for New Mexico private patrol companies: scheduling and relief coverage, GPS and selfie clock-in, QR and NFC guard tours, incident reports, visitor logs, level one to three registration tracking and a client portal, with guard, supervisor and client apps in English and Spanish for iOS and Android. It costs $5 per user per month with a 7-day free trial. The Regulation and Licensing Department registers your guards; the software keeps the records behind each level.
What running guards in New Mexico actually involves
Three levels, not one guard card
New Mexico registers security guards at level one, two or three, under the Regulation and Licensing Department and its Private Investigations Advisory Board. The level decides what the officer may carry, so it belongs on the roster, not only in a file.
8, then 20, then 16 hours
Under 16.48.2 NMAC, level one needs an 8-hour curriculum, level two a 20-hour curriculum plus weapons training for the non-firearm tool carried, and level three a 16-hour curriculum on firearms and deadly force, each taken within twelve months before applying.
Level three means a psychologist’s sign-off
Before certification as a level three, armed guard, every applicant is evaluated by a licensed psychologist on a department form. Someone who fails waits at least ninety days before trying again, which is a real gap in an armed roster.
A private patrol operator runs the company
The company needs a licensed private patrol operator: at least 4,000 hours of guard or patrol work within the last five years, one year of it supervisory, plus a jurisprudence exam. If that person leaves, the license question arrives with them.
Two hours a year, three-year terms
RLD has moved renewals to three-year terms, and guards owe two hours of continuing education per year of the term. Firearms requalification does not count toward those hours and nothing carries over.
Labs, ranges and air force bases
National laboratories, test ranges and military installations shape a large share of New Mexico’s guard work: badge-controlled gates, visitor escorts and contracts that expect every entry written down.
The Permian Basin in the southeast
Oil field yards, frac sand sites and equipment lots around the southeastern counties are long drives apart. A geofence per post and a timed tour show the client the site was watched without a supervisor driving out.
Albuquerque, Las Cruces and Santa Fe
Hospitals, apartments, retail centers and a tourism and arts economy in Santa Fe add bilingual crews; the guard app runs in English and Spanish, so post orders reach every officer in the language they read.
What a New Mexico guard operation runs on
Every module stands on its own, and together they are the operations picture your dispatcher works from.
License tracking
Level one, two or three registration on the officer record, with alerts before it lapses.
Training records
Curriculum certificates and annual continuing education hours per officer.
Guard scheduling
See the officer’s level when you staff an armed or a weapon-carrying post.
Geofenced posts
A boundary around each oil field yard or lot, with exit alerts during the shift.
QR and NFC guard tours
Checkpoints scanned with time and position on long, remote perimeters.
Visitor logs
Escorts and badge entries recorded per post, ready for the contract officer.
Post orders
Instructions per post, readable on the phone in English or Spanish.
Client portal
Clients see their own sites, patrols and incidents without calling dispatch.
The rules behind a New Mexico roster
Rule references are to 16.48.2 NMAC under the Private Investigations Act, as published by the Regulation and Licensing Department. Confirm current requirements with the department.
RLD training and continuing education
The department’s page on approved instructors and the two-hour annual requirement.
Security guard licenses by state
The regulator and the officer credential in each state, side by side.
Armed vs. unarmed guards
What changes in practice when a post goes armed.
Payroll with Gusto
Approved hours to Gusto as time sheets, with weekly overtime already classified.
The accounts New Mexico guard companies hold
New Mexico questions, answered plainly
What are the three security guard levels in New Mexico? +
Under 16.48.2 NMAC, a level one guard completes an 8-hour curriculum; level two adds a 20-hour curriculum and weapons training for the non-firearm weapon carried; level three adds a 16-hour curriculum on firearms and deadly force, firearms qualification and a psychological evaluation. Training must come from a department-approved instructor. Confirm current requirements with the Regulation and Licensing Department.
What license does the company itself need? +
A private patrol company is run by a licensed private patrol operator, who must show at least 4,000 hours of guard, watchman or patrol work in the five years before applying, one year of it supervisory, pass a jurisprudence exam and a biometric background check. Confirm fees and insurance with the department.
Can we schedule only level three guards on armed posts? +
Each officer record carries the registration level, number and expiry, and post orders mark the armed post, so whoever builds the roster can see who qualifies before assigning. CGuardPro warns about expiring credentials; it does not block the assignment, and it does not check registrations with the state.
Does New Mexico have daily overtime? +
No. The New Mexico Minimum Wage Act requires time and a half for hours over 40 in a workweek, the same threshold as federal law, and there is no daily rule. CGuardPro tracks each officer’s weekly hours and shows who is close to 40 before you add a shift.
How is it priced? +
It is $5 per user per month, one plan with every feature, plus an optional one-time implementation package of $299.99. A user is anyone with a login, including client logins. There is a 7-day free trial.
See it against your own New Mexico roster
Bring one site and one week of posts, a lab gate or an oil field yard, and we will set it up the way you run it.